Hearing Group Testimonial Banner

See Why Patients Love HG!

Robert Lowderman

“I love Hearing Group!!!”

Bob Lowderman

“When I first came in, I had a negative attitude but everyone at Hearing Group was so polite and cheerful that I agreed
to the HG trial. They really know what they are talking about. I now have 2 new hearing aids!”

Charley and Joyce Smith

“Love Is In The Air”

Charley and Joyce – 67 years Together

After a successful career, including serving as a Senior Master Sergeant in the Air Force and as an engine mechanic in the Air National Guard, Charley just wanted to enjoy life with his family. With a wife of 67 years and kids with families of their own, Charley had so much life around him to be a part of, but he constantly found himself missing out.

In the line of work Charley was in, loud noise was just part of the job. He purchased his first hearing aids in his 50’s but after numerous adjustments and even trying different hearing aids, he still could not hear well. That company eventually told him there was nothing else they could do. Over time, his family recognized that when they would visit, he would just sit in his chair and go to sleep because he couldn’t hear anything that was going on.

Charley’s wife, Joyce, also struggled with hearing loss. “I didn’t realize this until my sisters began to say “Don’t talk so loud!”.” She had become used to the loud talking, constantly trying to compensate for Charley’s difficulties hearing. At the advice of her sister, Joyce visited Hearing Group. “Irma was so nice and helpful. I thought, what if she could help Charley?”

By this time, Joyce was having to stand right in front of Charley and carefully yell every word. “When you have to do that, you don’t do it any more than you absolutely have to.” Charley, now 90 years old, had also been placed on continuous oxygen. If they left the house, all of his oxygen equipment had to go too, making travel extremely difficult. When Irma heard this, she offered to handle his hearing needs by visiting their home. “The fact that Irma came to our house, that was amazing. What kind of provider does that? You don’t know how much we appreciated it, you just don’t know.”

Irma has worked diligently with each of them, evaluating their loss and lifestyle and getting them in hearing instruments that suit their specific needs. When Joyce talks about Irma, she says “I can count on her as a friend. I can talk to her about anything, confide in her if I need to, it just seems like she’s there for me, especially our hearing problems.”.

Charley and Joyce are so pleased with their hearing help results. “Now Charley and I can talk to each other. Not that we talk a lot, you know, when you’ve been married this long there’s not much left to say!” And when people come to visit, Charley can hear what they are talking about too. “He might not be able to get a word in, but at least he can hear what’s being said!”

Joyce tells everyone about Hearing Group. To those who have hearing loss but haven’t found the hearing help they need, she says “Don’t put it off, it doesn’t get better unless you do something about it!”.

At HG, we are all about going the extra mile to put the client first. Don’t just take our word for it, take the advice of Charley and Joyce!

Check out some of our over 500 Google Reviews

4.9 out of 5 stars
jack smelser
jack smelser
5 out of 5 stars
1 week ago
I am very happy with the service received at this West Wichita office. Heather helped me check in and made...
Read more
Michael McCall
Michael McCall
5 out of 5 stars
3 months ago
I am writing this review on behalf of my Mother, Mary Lou, who does not have a computer. Mom was...
Read more
pamela larkin
pamela larkin
5 out of 5 stars
2 months ago
I'm so happy that I went to The Hearing Group West!! Bailey, Heather, and Jesse went way over the top...
Read more
Richard Walser
Richard Walser
5 out of 5 stars
3 months ago
We liked the black and gray office décor. Bailey was very knowledgeable, easy to work with, and could answer all...
Read more
Dale Kelley
Dale Kelley
5 out of 5 stars
2 weeks ago
I tried another local hearing a group – total dissatisfaction. Also went to one on hillside- in competent. I’m so...
Read more